FAQ
Q: How do I check the status of my order?
A: Upon placing your order, please allow 24-72 hours to have it processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can track your order by going to this page - TRACK YOUR ORDER
Q: How long does shipping take?
A: Please allow up to 24-72 hours for your order to be processed, and an additional 3 days for it to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-12 days. For international orders, please allow up to 8-20 days.
Q: Do you ship Internationally?
A: Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information; it will be used one-time only upon purchasing your product. We never store any information about our customers' private details!
Q: How do I order on your website?
A: Simply find the product you want and click the "Add To Cart" button or use the "Buy Now" button. Fill in your shipping and billing information, and we'll have your order shipped to you as soon as possible!
Q: Does Feel Healer provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to it, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us, and we'll address it! You can always get a free exchange of your product by simply shipping it back to us with image proof sent first.